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Emotional dissonance and affective organizational commitment in family firm top management teams

Laura Hoekx, Frank Lambrechts, Pieter Vandekerkhof & Wim Voordeckers 

In: Small Group Research, 53(6), 787-820.
https://doi.org/10.1177/10464964221098952 

 Abstract

This article studies the impact of emotional dissonance experienced in interactions with the CEO on affective organizational commitment in family firm top management teams. We argue that this relationship will be mediated by the level of satisfaction with the CEO. Additionally, we propose that CEO ownership will have a moderating effect. Using a multiple-respondent dataset of 212 top managers from 45 family firms, we find that emotional dissonance leads to less satisfaction with the CEO, influencing the level of affective organizational commitment. This relationship is even stronger if the CEO has a high degree of ownership power.
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